Overview
- Updated On:
- June 14, 2023
Description
What is Kaiser Permanente?
Kaiser Permanente has been providing high-quality health care and coverage for more than 75 years. By connecting care with coverage, we pioneered a new model for health care, where things are designed to work together — and help our members thrive. Our care model enables our teams to think and work as one, coordinating your care seamlessly, so you don’t have to — and delivering better care when it matters most.
Care that’s built to support your total health1
Care teams
23,271 physicians
64,306 nurses
Facilities
39 hospitals
715 medical offices
Health plans
Providing care and coverage for over 12.4 million members
Better care from a connected team
When you’re a Kaiser Permanente member, your whole care team is connected — to you, and to each other — through your electronic health record. Every visit is captured, so your doctor can use your health history to inform your care. If you need to see a specialist, they’ll have important information about your health before they even meet you in person.2 And when you fill a new prescription, your pharmacist can make sure it’s safe to take with your other medications. This enables us to deliver the right care faster — and help members avoid unnecessary visits, serious health conditions, and sleepless nights.
Connected care makes your life easier
Our doctors, hospitals, and health plans are all part of one team. That means your eye doctor can remind you if you’re overdue for a cancer screening. And the app you use to view your lab results is the same one you use to pay your bills. It takes the hassle out of health care — so you can focus on living your life.
See what it’s like to be a member
A partner in health
When everything about your health care, including your health plan, is connected, everyone is equally invested in your total health. We take an active role in helping to keep you healthy from the minute you become a member — not just when you get sick or injured. Because of our care model, it’s in everyone’s best interest to provide the right care, not more care — and when our members thrive, everyone wins.
Preventive care to help you stay ahead of health problems
Many common health conditions are preventable — so a proactive approach to prevention is the foundation of how we practice medicine. When you’re a Kaiser Permanente member, your electronic health record triggers automatic reminders for screenings, so we can let you know when it’s time to make an appointment. Your care team sees a complete picture of your health at every visit. And your care gets documented along the way. It’s how we help many members avoid serious health issues, and help others catch problems before they’re serious.
Specialty care you can trust
When faced with serious health problems, you’ll get great doctors, the latest technology, and evidence-based care — all working together to support your journey back to health.
Learn more about our specialty care
A leader in clinical quality3
In 2019, Kaiser Permanente led the nation as the top performer in:
- Prevention and screening
- Cardiovascular care
- Comprehensive diabetes care
- Mental health
- Maternity care
Convenient, hassle-free health care
You expect convenient options from restaurants, retailers, and banks — so why not health care? At Kaiser Permanente, you can get care where, when, and how you want it. With more options to choose from, it’s easier to stay on top of your health. And isn’t that what health care is for?
Choose how you see your doctor
Video Visit4
Phone appointment4
In person
More simple ways to get care in the moment
E-visit
Fill out a short questionnaire about your symptoms online and get personalized self-care advice from a Kaiser Permanente health care professional.
24/7 care and advice by phone
Call us for advice when you need it most. We’ll help you find out what care is right for you, schedule appointments, and more.
Message your doctor’s office anytime with nonurgent health questions.5 You’ll get a response usually within 2 business days.
The Kaiser Permanente app
Download the app to manage routine appointments, refill most prescriptions for mail-order delivery, see most test results, and more.6,7
More than just health care — support for healthy living
We’re here to help you stay healthy — not just take care of you if you get sick. Good health goes beyond the doctor’s office, and living a healthy lifestyle can help you thrive for years to come. That’s why we support our members in ways that go beyond providing great health care, including:8
- Special rates on fitness classes, gym memberships, fitness gear, and more.
- Wellness apps to help improve sleep, mood, relationships, and emotional health.
- Personalized online programs to help you lose weight, quit smoking, reduce stress, and more.
Built to be different — and better
Having a good health plan is important. So is getting high-quality care. Kaiser Permanente was built to give you both.
For more information, please visit Kaiser Permanente Thrive
